1. Agreement and eligibility
By creating an account, accessing, or using Snoze (the Service), you agree to these Terms of Service (Terms) and our Privacy Policy. If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” includes the organization.
You must be at least 13 years old and legally able to enter into these Terms. A higher minimum age may apply where you live. If you do not agree to these Terms, do not use the Service.
2. Accounts and workspaces
You must provide accurate account information, keep your credentials secure, and promptly tell us about suspected unauthorized access. You are responsible for activity under your account unless caused by Snoze's breach of these Terms.
A workspace owner or administrator may invite or remove members, set permissions, control content, manage integrations, and make decisions about the workspace. If you join an organization-managed workspace, that organization may access, manage, export, or delete your content and may terminate your access. Disputes about workspace control are generally between you and the relevant organization.
3. Use of the Service
You may use the Service only in compliance with these Terms and applicable law. You must not:
- use the Service to violate another person's rights or any law;
- upload malware, attempt unauthorized access, evade security controls, or interfere with the Service;
- use the Service for fraud, phishing, harassment, exploitation, or other harmful or deceptive activity;
- send spam or use content obtained through the Service to build or enrich marketing lists without a lawful basis;
- probe, scan, or test vulnerabilities without our written permission;
- reverse engineer or copy the Service except where applicable law expressly permits it;
- resell, lease, or provide the Service to third parties unless your plan or a written agreement allows it;
- circumvent usage, seat, storage, or other limits; or
- use automated means in a way that creates unreasonable load or disrupts other users.
You are responsible for ensuring that your content, automations, integrations, and instructions comply with law and any duties you owe to others.
4. Your content
As between you and Snoze, you retain ownership of content you submit to the Service. You grant Snoze a limited, worldwide, non-exclusive license to host, copy, process, transmit, display, and modify that content only as needed to provide, secure, support, and improve the Service, comply with law, and follow your instructions.
You represent that you have the rights and permissions needed to submit the content and allow Snoze to process it. You are responsible for maintaining any copies you need. We may remove or restrict content that violates these Terms or creates legal, security, or operational risk.
If you make content public or share it by link, anyone with access may be able to view, copy, or redistribute it. Review sharing settings before publishing sensitive information.
5. Integrations and AI
Third-party services
The Service may connect to third-party products. Your use of those products is governed by their own terms and policies. You authorize Snoze to exchange information with a connected service as needed to carry out the actions you configure. Snoze is not responsible for third-party products, changes to their APIs, or actions they take with your information.
AI features
AI features may generate text, structure, suggestions, or tool actions based on your instructions and workspace context. Output may be inaccurate, incomplete, or similar to output provided to others. You must review important output and are responsible for deciding whether to use it. Do not rely on AI output as professional legal, medical, financial, or other expert advice.
Where the Service asks you to approve an action, you are responsible for reviewing its scope before approval. Snoze may apply reasonable limits to AI features to protect reliability, safety, and fair use.
6. Beta Service
Snoze is currently in public beta. You may use it for real work, but beta features can contain errors, change substantially, or be discontinued. Availability, performance, data formats, limits, and supported integrations may change as we improve the product. We will use reasonable care when making changes and will provide notice when a change materially affects normal use where practical.
During beta, keep independent copies of content that is critical to your business. Do not use the Service for workloads that require guaranteed availability, regulated records controls, or contractual service levels unless we have signed a separate agreement covering those requirements.
7. Paid plans
Some features require a paid plan. Prices, billing intervals, taxes, included usage, and plan limits are shown before purchase. By starting a paid subscription, you authorize our payment provider to charge the applicable fees and taxes using your selected payment method.
Subscriptions renew automatically for the selected billing period until canceled. You can cancel through the billing settings or payment portal. Cancellation takes effect at the end of the current paid period unless stated otherwise. Fees are non-refundable except where required by law or expressly stated at purchase. We may change prices with advance notice, and a price change will apply no earlier than your next renewal after the notice period.
8. Snoze rights
Snoze and its licensors own the Service, including its software, designs, documentation, trademarks, and other materials, excluding your content. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service during your account term.
If you send feedback, you allow us to use it without restriction or compensation. Feedback does not include your workspace content or confidential information identified as such.
9. Suspension and termination
You may stop using the Service at any time. Workspace owners may cancel a subscription or request deletion of a workspace, subject to any in-product controls and retention requirements.
We may suspend or terminate access if you materially breach these Terms, create a security or legal risk, fail to pay fees, or use the Service in a way that could harm Snoze or others. Where reasonable, we will provide notice and an opportunity to remedy the issue. We may act immediately when needed to prevent harm or comply with law.
On termination, your right to use the Service ends. Provisions that by their nature should survive will remain in effect, including ownership, payment obligations, disclaimers, limits of liability, and general legal terms.
10. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Snoze disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or usage of trade. We do not warrant that the Service will always be uninterrupted, error-free, secure, or that content will never be lost. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
11. Limits of liability
To the maximum extent permitted by law, Snoze will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, use, or data, even if advised that such damages are possible.
To the maximum extent permitted by law, Snoze's total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid Snoze for the Service during the 12 months before the event giving rise to the claim or (b) US $100. These limits do not apply where liability cannot be limited by law.
12. General terms
These Terms and the Privacy Policy are the entire agreement between you and Snoze about the Service unless a separate written agreement applies. If there is a conflict, the separate written agreement controls for its subject matter. You may not assign these Terms without our consent. We may assign them as part of a reorganization, financing, merger, acquisition, or sale of assets.
If any provision is unenforceable, it will be modified only as much as needed and the remaining provisions will stay in effect. A failure to enforce a provision is not a waiver. Headings are for convenience only.
We may update these Terms as the Service or law changes. We will post the revised Terms and update the effective date. If a change materially affects your rights, we will provide additional notice where required. Continued use after the updated Terms take effect means you accept them.
Questions about these Terms can be sent to support@snoze.dev.